Feedback from Our Customers
HERE'S WHAT OUR CUSTOMERS HAVE TO SAY...
Rob showed up on time and did a great job!!! Very affordable, personable, knowledgeable, and competent.
This is who I'll tell all my friends to go to for chimney cleaning/maintenance.
MENOMONEE FALLS, WI
Rob was very responsive and easy to schedule a chimney sweep with. He arrived on time and was thorough, friendly, and efficient. Rock River Chimney will be my first call next time around too!!!
As luck would have it, I called Rob at 1:00PM as he was in between jobs. He came out to the house at 2:00PM - same day. My gas fireplace was very sooty and he diagnosed the issue straight away. He disassembled the logs and inspected the burner. Everything was tarped and laid out cleanly and professionally. Rob made certain the burner gave a clean flame before leaving. His fee was incredibly fair and worth every penny. You won't be disappointed hiring him for your chimney needs.
JOHNSON CREEK, WI
Talked to Rob on a Wed. and he was here Thursday AM. Cleaned and inspected our chimney and everything went well. Would recommend his services.
Excellent communication. Friendly. Knowledgeable. On time. Great work. Highly recommend!
I called in to get an appointment for "as soon as possible"... my wife said no fires until the chimney gets cleaned and looked at... well, I think that I wanted a fire sooner rather than later.. called Friday morning - had an appointment for Friday night.. it worked out as I was on the way home for him .... very much appreciated the words of advise on the condition of the entire fireplace system. No fuss, no mess... all good. Very highly recommended! And, it was a great value!
Rock River Chimney & Fireplace, LLC did an excellent job on maintaining my fireplace today. They had no problem coming to my house in Fond du Lac. I called yesterday and they were here this morning and done within an hour. Great Job!! I would recommend you give them a shout for your chimney needs.
FOND DU LAC, WI
Called on a Friday and Rob was here Saturday morning. Prompt, professional and courteous service. Very fair pricing, too. He even joked with my kids about being Dick Van Dyke from Marry Poppins! Gave me a full written report and talked me through what he did and saw. I'd highly recommend this company.
We have used various chimney companies over the years for simple cleanings to having both liners replaced. This year I called Rock River Chimney and had an appointment with Rob set up the same day and scheduled on a Sunday morning which was convenient for us. My husband and I were blown away by his professionalism, knowledge, and honesty which is extremely hard to find in the chimney business! I don't ever write reviews, but I had to about this company. We most highly recommend!!
OUR MAIN GOAL IS LEAVING EVERY HOME SAFER THAN WHEN WE ARRIVED. OUR SECOND GOAL IS TO HAVE ONLY SATISFIED CUSTOMERS.
HOW DID WE DO? HOW CAN WE IMPROVE?